pg138 Platform Privacy Notice
This page describes what we collect when you use pg138 and how we keep that data protected. We understand that your personal information is sensitive, and we treat it with care. Our privacy practices are designed to comply with data protection standards and to give you transparency about how your account details, payment information, and betting history are handled.
We at pg138 collect only the information necessary to verify your identity, process your deposits and withdrawals, and maintain your account. During registration, we ask for your email, phone number, full name, date of birth, and identity document details. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we record the transaction details. We do not sell your personal data to advertisers or unrelated third parties. Your information is encrypted and stored securely on our servers.
This notice explains what data we collect, how we use it, who has access to it, how long we keep it, and your rights regarding your information. If you have questions about our privacy practices or want to request access to your data, contact our support team via in-app chat or email. We respond to data requests within a reasonable timeframe.
What Data We Collect on pg138
When you open an account on pg138, we collect your email address, phone number, full name, date of birth, and residential address. We also request your national ID number or passport number for identity verification (KYC). This information is mandatory; without it, we cannot create your account or process deposits and withdrawals.
When you deposit funds on pg138, we record the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date and time, and the transaction confirmation. We do not store your full payment card or bank account number; we store only a reference token that allows us to process future transactions securely. Your payment processor (e.g., mobile banking or your bank) holds the actual payment details.
We also collect data about your activity on pg138: which games you play, which bets you place, when you log in, which device you use (Android APK or iOS browser), and your IP address. This activity data helps us detect fraud, prevent unauthorized access, and improve our platform. We log all bets with timestamps and results so you can review your betting history anytime.
- Identity Data
- Name, date of birth, national ID or passport number, residential address. We collect this during KYC verification to confirm age eligibility and prevent fraud.
- Contact Data
- Email address and phone number. We use these to send account notifications, password reset links, and support responses.
- Payment Data
- Payment method type, transaction amount, date, and confirmation. We do not store full card or bank account numbers.
- Activity Data
- Login times, device type, IP address, games played, bets placed, and results. We use this to detect fraud and improve our service.
How We Use Your Data on pg138
We use your identity data to verify your age and prevent fraud. We use your contact data to send you account notifications, password reset links, and support responses. We use your payment data to process deposits and withdrawals and to comply with financial regulations. We use your activity data to detect suspicious behavior, prevent unauthorized access, and improve our platform's performance and user experience.
We do not use your data for marketing purposes without your consent. We do not sell your data to third parties. We do not share your data with unrelated companies. The only third parties who access your data are our payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment), our banking partners, and our fraud-detection service provider. These partners are bound by confidentiality agreements and use your data only to process your transactions or detect fraud.
Your Rights and Our Commitments on pg138
You have the right to access your personal data on pg138. Log into your account and view your profile, contact details, payment methods, and betting history anytime. You can also request a complete copy of your data by contacting our support team. We will provide this within a reasonable timeframe, typically within days.
You have the right to correct inaccurate data. If your name, address, or contact details change, update them in your account settings. If you cannot update a field yourself, contact our support team and we will make the change for you. You have the right to request deletion of your data, subject to legal and regulatory requirements. If you close your account, we will delete your data after the retention period expires, unless we are required to keep it for compliance reasons.
We at pg138 use encryption to protect your data in transit and at rest. Your password is hashed and never stored in plain text. Your payment information is encrypted and stored separately from your account details. Our servers are protected by firewalls and access controls. We conduct regular security audits to identify and fix vulnerabilities. If we detect a data breach, we will notify affected users and relevant authorities as required by law.
Our servers may be located outside your jurisdiction. By using pg138, you consent to your data being transferred to and stored in these locations. We apply the same data protection standards regardless of server location. If you do not consent to international data transfer, you should not use our platform.
Cookies and Tracking
We use cookies on pg138 to remember your login session, store your language preference, and track your activity for fraud detection. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may prevent pg138 from functioning properly. We do not use cookies for marketing or third-party tracking.
When you use our mobile app (Android APK or iOS browser), we may collect device identifiers and push notification tokens. These allow us to send you notifications about bet results, account balance changes, or deposit confirmations. You can disable push notifications in your app settings anytime.
- We collect only data necessary for account verification, payment processing, and fraud detection.
- We do not sell your data to advertisers or unrelated third parties.
- We encrypt your data and protect it with access controls and firewalls.
- You can access, correct, or request deletion of your data anytime.
- We retain your data only as long as necessary for legal and regulatory compliance.
- If you have privacy concerns, contact our support team via in-app chat or email.
We at pg138 are committed to protecting your privacy and handling your data responsibly. This notice reflects our commitment to transparency and compliance with data protection standards. If you have questions about how we use your data or want to exercise your rights, contact our support team. We will respond within a reasonable timeframe and help you understand our practices.