pg138 Terms of Use
We at pg138 operate an online gaming and sportsbook platform available where local law permits. These terms set out the conditions under which you access our service, create an account, deposit funds, place bets, and withdraw winnings. By using pg138, you agree to these terms and acknowledge that our service is available only in jurisdictions where online gaming and sports betting are permitted by applicable law.
Our pg138 platform is designed for users aged 18 and above. We require identity verification (KYC) before you can deposit or withdraw, and we maintain strict data protection practices. Your account is personal and non-transferable; you are responsible for keeping your login credentials secure. We do not share your personal information with third parties outside our payment processors and banking partners.
This page outlines your rights and obligations when you use pg138, how we handle deposits and withdrawals, what happens if disputes arise, and the jurisdiction-restricted nature of our service. Read these terms carefully before opening an account. If you have questions about any section, our support team is available via in-app chat during business hours.
Account Opening and Your Responsibilities on pg138
When you open an account on pg138, you provide your email address, create a password, and confirm your phone number. We then require identity verification: your full name, date of birth, national ID or passport number, and residential address. This KYC process protects both you and us by confirming age eligibility and preventing fraud. Verification typically completes within hours; we may request additional documents if needed.
You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. If you suspect unauthorized access to your pg138 account, contact our support team immediately. We will secure your account and investigate the incident. Any activity on your account is your responsibility unless you report it as unauthorized within a reasonable timeframe.
Your account is personal and non-transferable. You may not sell, gift, or allow another person to use your pg138 account. We reserve the right to suspend or close accounts that violate this rule. If we detect multiple accounts registered to the same person, we may consolidate or close them without notice.
- Age Requirement
- You must be 18 years or older to use pg138. We verify age during KYC; false information may result in account closure and fund forfeiture.
- Jurisdiction Compliance
- Our services are available only where local law permits. You are responsible for verifying that your access complies with your jurisdiction's regulations.
- Account Security
- You are responsible for all activity on your account. We use encryption and session management to protect your data; you must protect your password.
- Accurate Information
- All information you provide during registration and KYC must be accurate and truthful. False information may result in account suspension or closure.
Deposits, Withdrawals, and Payment Methods
We at pg138 accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). E-wallet deposits are instant; bank transfers typically complete within a few minutes during business hours. Your account balance updates immediately upon deposit confirmation. You may deposit as frequently as you wish; there are no fixed minimum or maximum amounts, though individual payment methods may have their own limits.
Withdrawals from your pg138 account are processed to your linked payment method. E-wallet withdrawals typically complete within minutes; bank transfers within one business day. All withdrawals are subject to verification checks to prevent fraud and comply with financial regulations. If we detect suspicious activity, we may delay your withdrawal pending investigation. Once verified, your funds are transferred; we are not responsible for delays caused by your bank or payment provider.
We do not charge fees for deposits or withdrawals. However, your bank or payment provider may charge fees; check with them directly. We are not responsible for third-party fees. If a deposit fails, your funds are returned to your payment method; contact your provider if you do not see the refund within a few days.
Betting, Bonuses, and Dispute Resolution on pg138
When you place a bet on pg138—whether on Liga 1, Piala AFF, live casino tables, slots, or esports—your stake is deducted from your account immediately. The bet is locked and cannot be modified. Once the event or game resolves, your account is updated with the result. Winning bets are credited; losing bets are deducted. All bets are logged with timestamps and results in your account history.
We do not offer guaranteed-win promises or guaranteed earnings. All games and betting markets carry risk. Odds and payouts are determined by game mechanics, market conditions, and fair algorithms. We do not manipulate results or odds in favor of or against any player. If you believe a result is incorrect, contact our support team with your bet ID and details; we will investigate and explain the outcome.
Bonus offers, if available, are subject to terms that we communicate clearly at the time of offer. We do not offer fixed bonus amounts; any promotional offer is described generically (e.g., "an attractive welcome offer"). Bonuses may have wagering requirements, game restrictions, or expiration dates. You are responsible for reading bonus terms before accepting. If you have questions about a bonus, ask our support team before claiming it.
Disputes and Account Closure
If you have a dispute about a bet result, payment, or account activity, contact our pg138 support team via in-app chat or email. Provide your account details, the specific transaction or bet ID, and a clear description of the issue. We will investigate and respond within a reasonable timeframe. Our investigation is final; if we determine the result was correct, we will explain why and close the dispute.
You may close your pg138 account anytime by contacting support. We will process any outstanding balance as a withdrawal to your linked payment method. Once closed, your account cannot be reopened; you must create a new account if you wish to return. We reserve the right to close accounts that violate these terms, engage in fraud, or breach our policies. If we close your account, any remaining balance is forfeited unless we determine otherwise.
Our pg138 service is available only where local law permits. We do not offer our services in jurisdictions where online gaming or sports betting is prohibited. Users are responsible for verifying that their access and use comply with their jurisdiction's law. If we determine you are accessing pg138 from a prohibited jurisdiction, we may suspend or close your account without notice.
- All bets are final once placed and cannot be cancelled or modified.
- We maintain detailed transaction and bet history for all accounts; you can review this anytime.
- Disputes must be reported within a reasonable timeframe; we cannot investigate claims made months after the event.
- We reserve the right to update these terms at any time; continued use of pg138 constitutes acceptance of updated terms.
- These terms are governed by the laws of the jurisdiction where pg138 operates; any legal action must be brought in that jurisdiction.
We at pg138 are committed to fair play, transparent operations, and protecting your account and funds. These terms reflect our commitment to compliance, security, and user protection. By using pg138, you acknowledge that you have read and understood these terms and agree to be bound by them. If you do not agree with any part of these terms, do not use our platform.